Therapy Policies for Virtual Sessions in Boise, Idaho and Washington

I value our time together and appreciate as much notice as possible when changes are needed. Please provide at least 24 hour notice for appointment cancellations or rescheduling.

  • Late Cancellation Fee (less than 24 hour notice): $50

  • No-Show Fee: $100

A no-show occurs when you do not attend your scheduled session without prior notice. If two consecutive sessions are missed without notice, I will no longer be able to hold your reserved appointment time.

These policies help ensure consistent availability for all clients receiving virtual EMDR and talk therapy in Idaho and Washington.

Cancellation Policy

To best prepare for your first therapy session, all required intake paperwork must be completed at least 24 business hours prior to your scheduled appointment.

Initial intake sessions will be cancelled if paperwork is not received at least 24 business hours in advance. Completing paperwork ahead of time allows us to use our session effectively and begin therapy without delay.

Intake Paperwork

Safety and Emergency Mental Health Care

Crescent Creek Therapy provides outpatient telehealth therapy services and does not offer crisis or emergency mental health care.

If you are experiencing a mental health emergency, including thoughts of suicide, self-harm, or harm to others, please seek immediate assistance by:

  • Calling 911

  • Going to your nearest emergency department

  • Contacting the 988 Suicide & Crisis Lifeline by calling or texting 988, or using chat via 988lifeline.org

These services are available 24/7 and provide immediate support.
For additional local and national resources, please visit the Crisis Resources page.

Get started

Questions? Reach out!